How safe is your personal data with us? Everything about how x365 collects, stores, and uses your data is explained transparently here.
The Core Pillars of Our Privacy Protection
Every connection on x365 is secured with 256-bit SSL encryption. Your login credentials, payment data, and personal details are never exposed.
Your name, mobile number, or transaction details are never sold to any third party. x365 does not believe in the business of data selling.
Your data is stored on encrypted servers and can only be accessed by authorized personnel. Unauthorized access is completely prevented.
X365 uses only essential and performance cookies. You get a smooth gaming experience with no tracking cookies.
All documents submitted for identity verification are stored securely and used solely for the verification process.
You have the right to view, correct, and request deletion of your own data. x365 is obligated to fulfill such requests in a timely manner.
Welcome to the x365 Privacy Policy. x365 is a trusted online gaming platform built specifically for users in Bangladesh. We believe that protecting your personal information is not just a legal obligation — it is our ethical responsibility.
This Privacy Policy applies to all users of the x365 platform — whether accessed via the mobile app, website, or any other channel. By accessing the platform, you are agreeing to this Privacy Policy.
The x365 Privacy Policy is always kept transparent and easy to understand, so you know exactly what we do and don't do with your data. You will be notified in advance of any changes.
Note: Although this Privacy Policy is published in Bengali, the original English version shall prevail in the event of any legal interpretation.
X365 only collects information that is genuinely needed to operate the platform and provide you with our services. We do not ask for data we don't need.
| Data Type | Example | Time of Collection |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | At Registration & KYC Verification |
| Contact Information | Mobile number, email address | At Registration |
| Financial Information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Timeframes |
| Device Information | IP address, browser type, device model | While Using the Platform |
| Gaming Activity | Game history, bet amounts, win/loss records | While Playing Games |
Some information is collected automatically while you use the x365 platform, such as login time, pages visited, and session duration. This data is primarily used to improve site performance and prevent fraud.
X365 collects your information only for specific, legitimate reasons. Each piece of data has a defined purpose and is never used beyond that purpose.
Our Commitment: x365 never sells or transfers your data to third parties for marketing purposes.
X365 uses your information in accordance with this Privacy Policy. The main purposes for which your personal data is used are detailed below:
Your data is needed for logging into your account, playing games, making deposits, and processing withdrawals — all running smoothly. x365 uses this information directly to improve your service experience.
Based on your gaming history and preferences, x365 can offer you relevant game suggestions and bonus offers. This is done purely to make your experience more enjoyable.
By analyzing your device information and login patterns, x365 can quickly detect suspicious activity. This is done primarily to protect your account and funds.
In certain cases, x365 may be legally required to share specific information with the relevant authorities. This will only occur on the basis of an official government or legal directive.
X365 does not sell your data. However, limited information may be shared with trusted service providers where necessary to operate the platform.
In all of the above cases, x365 ensures that third parties maintain the same standard of privacy protection. Their obligations are enforced through contractual agreements.
Warning: x365 never shares your personal information with advertisers or marketing agencies.
X365 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.
You can block cookies from your browser settings, but doing so may cause some platform features to not work properly.
X365 uses the latest technology to protect your privacy. Our security framework includes:
What to Do in a Security Incident: In the event of a data security incident at x365, we will notify affected users within 72 hours and take immediate steps to resolve the issue.
Every registered user on x365 has the following rights over their own data:
To exercise any of these rights, please contact our support team. Requests are typically responded to within 30 days.
X365 does not retain your data indefinitely. A defined retention period applies to each category of information:
Once the retention period has expired, data is securely deleted or anonymized.
X365 may update this Privacy Policy when necessary. For any significant changes:
Continuing to use the platform after any changes are made will be considered your acceptance of the updated policy. We therefore encourage you to review this page periodically.
Recommendation: For significant changes, we will endeavor to provide at least 15 days' notice so you have the opportunity to make an informed decision.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. x365's dedicated privacy team aims to respond within 24 hours on business days.
You can also reach our FAQ Page You can also find answers to common questions there.