Gaming is for fun — not stress. At x365, we believe every player has the right to play responsibly and with full awareness of their limits. Our responsible gaming tools and guidelines are always here for you.
Online gaming is a form of entertainment — but when it gets out of hand, it can negatively affect your personal life, family, and finances. x365 always wants you to play for fun, free from harm.
Responsible gaming means enjoying gaming on your own terms — within a set budget and with a healthy mindset. It is not a sign of weakness; it is what every smart player does. All responsible gaming tools on x365 are completely free and instantly accessible.
Many people in Bangladesh mistakenly see gaming as a source of income. x365 is clear on this — gaming is entertainment. Enjoy it as part of your leisure, not as a livelihood. When you feel gaming is starting to affect other areas of your life, that's the time to use x365's responsible gaming tools.
Keep in mind: Chasing losses by betting more is never a solution. That urge is one of the clearest early signs that a problem is developing.
X365's responsible gaming policy is built to international standards. Our team monitors each user's gaming patterns and proactively offers support when unusual behavior is detected. Your protection is our top priority.
If you notice the signs below, gaming may be becoming a problem. x365 encourages you to assess yourself honestly:
If three or more of the above signs apply to you — please contact the x365 support team right away or activate the self-exclusion feature.
Multiple effective responsible gaming tools are available directly from your x365 account. Each tool takes effect immediately.
You can set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Lowering a limit is instant, but increasing it requires a 24-hour waiting period — all for your own protection.
Set a limit on how long you play in one session. When the time is up, x365 will automatically notify you and end the session if needed. Extended gaming sessions can affect your health and concentration.
If you feel you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this time, you won't be able to play any games or make deposits.
If you find it hard to keep your gaming under control, use the self-exclusion feature. You can close your account for anywhere from 6 months to 5 years, or permanently. No marketing communications will be sent during the self-exclusion period.
At regular intervals, you will receive automatic notifications showing how long you have been playing, how much you have spent, and how much you have won or lost. This information helps you make informed decisions.
All these tools are completely free to use. You can activate these tools at any time from Account Settings, or simply contact our support team and they will assist you.
Enabling responsible gaming tools on your x365 account is straightforward. Just follow the steps below:
Log in to your x365 account and click the profile icon in the top right corner.
From the dropdown menu, go to "Account Settings" or the "Responsible Gaming" section.
Choose what you need — deposit limits, session time, a cooling-off period, or self-exclusion.
Set your preferred limit amount or time duration.
Save the changes — the limit will take effect immediately.
If you have any trouble using the tools, our support team is available around the clock to assist.
The table below shows suggested deposit limit examples for different player types. These are guidelines only — you can set your own limits as you see fit:
| Player Type | Daily Limit | Weekly Limit | Monthly Limit | Status |
|---|---|---|---|---|
| New Player | BDT 500 | BDT 2,000 | BDT 6,000 | Recommended |
| Regular Player | BDT 1,000 | BDT 5,000 | BDT 15,000 | Recommended |
| Experienced Player | BDT 2,000 | BDT 10,000 | BDT 30,000 | Recommended |
| Custom Limit | Your Preference | Your Preference | Your Preference | Available |
The limits above are examples only. Set your own limits based on your income and lifestyle — and stick to them.
The minimum age to play on x365 is 18. This policy is strictly enforced — any violation will result in permanent account closure.
Parents are advised to keep their devices and login credentials secure. Have an open conversation with your children about responsible gaming.
Ask Yourself These Questions
Do you frequently spend more than your set budget?
Are you placing bigger bets to chase your losses?
Do you find it difficult to stop gaming?
Have family or friends expressed concern about your gaming?
Have you ever borrowed money or used your savings to fund gaming?
Are you finding it hard to concentrate on work or studies?
If more than 2 answers are "Yes", please seek support.
Our support team is available 24/7 to help with any issue. Feel free to share any concerns you have about your gaming.
X365 is strictly for players aged 18 and above. Participation by minors is completely prohibited.
Responsible gaming tools on x365 — always within your reach.
Set your own daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately, while increasing one requires a 24-hour wait — protecting you from impulsive decisions.
Set a time limit for each gaming session. You will receive an automatic alert when the time is up. Playing for too long without a break reduces focus and judgment — this feature helps prevent that.
Feel like you need a break? Pause your account for anywhere between 24 hours and 6 weeks. During this period, no bets or deposits are possible — giving your mind the reset it needs.
Close your account for 6 months to 5 years, or permanently. No promotional messages will be sent during the self-exclusion period. This is the most effective step for serious cases.
At regular intervals, a pop-up will show you how long you have been playing and how much you have spent. This transparent information helps you decide when it is time to stop.
Strict age verification is carried out at registration and on any account flagged as suspicious. If anyone under 18 is identified, the account is immediately closed and the balance is refunded.
Answers to the most frequently asked questions about responsible gaming.